Privacy Notice


This is the privacy notice of Hivemind Technologies Limited, whose registered office address is at 20 Old Bailey, London, EC4M 7AN (“we”, “us”).


Hivemind is a data science and technology company specialising in the application of human and machine intelligence to complex unstructured data problems. We currently have two products, Hivemind CORE and Hivemind AGORA (beta).


This notice applies to you if:



This notice and any applicable agreement entered into by you and us sets out the basis on which we use your personal information. This notice discloses information required under the privacy laws that apply to us, including the European Union General Data Protection Regulation. We are a data controller of your personal information.


SOURCES OF PERSONAL INFORMATION


We may use personal information that is:



CATEGORIES OF PERSONAL INFORMATION


We may use the following personal information:



HOW WE USE PERSONAL INFORMATION


Hivemind may use personal information to:



We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another purpose which is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis for such use.


LAWFUL BASIS


We can only use your personal information when the law allows us to (i.e. there is a “lawful basis for processing”). The lawful basis will be one or more of the following:



SHARING PERSONAL INFORMATION


We may share your personal information with any affiliated entity of ours for the purposes set out above.


We may also share your personal information with third parties including:



We may also share your personal information with third parties if:



SECURITY


Your personal information is stored on secure servers and access to it is limited in accordance with our information security policies and procedures.


INTERNATIONAL TRANSFERS


Our affiliates and other third parties that receive your personal information may be based anywhere in the world, including countries outside the EU such as the United States of America. Such countries may not be subject to a decision by the European Commission that their laws provide an adequate level of protection for personal information. In such cases, to ensure that your personal information receives an adequate level of protection, we seek to ensure that, where required by law, transfers of personal information outside the EU are subject to European Commission-approved standard data protection provisions or, in respect of transfer to the US, the transferee is a participant of the EU-US Privacy Shield framework.


RETAINING YOUR PERSONAL INFORMATION


How long we hold your personal information will vary. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the information, the potential risk of harm from unauthorised use or disclosure of the information, the purposes for which we use the information, and applicable legal requirements. We may retain your personal information indefinitely to keep a reasonable record of our dealings with you and to ensure that we do not duplicate communications with you or contact you when you no longer wish us to do so.


In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.


YOUR RIGHTS


You have the following rights in respect of your personal information that we hold:


  1. Access – you may request details of your personal information that we hold and a copy of such information.
  2. Rectification – you may request that we correct or complete any of your personal information that is inaccurate or incomplete.
  3. Erasure – you may request that we delete your personal information, although in some circumstances we may be legally entitled to retain it.
  4. Restriction – you may object to, and request that we restrict, our use of your personal information in some circumstances, although in some circumstances we may be legally entitled to continue to use it or to refuse such request.
  5. Direct marketing – you may request that we do not use your personal information to directly market to you.
  6. Portability – in respect of information you have provided to us, you may in some circumstances request that we provide it in a structured commonly used and machine-readable format and that we transfer it to a third party where this is technically feasible.

If you exercise your rights of erasure or restriction or if you refuse to provide certain personal information, we may not be able to provide services to you or the person or entity you represent.


You will not have to pay a fee to exercise any of these rights except that we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.


CHANGES TO THIS NOTICE


We may update this notice at any time, and we will post updates on the Hivemind Website. We may also notify you in other ways from time to time about our use of your personal information.


CONTACT AND COMPLAINTS


If you have any questions about this Notice or how we use your personal information, or if you wish to exercise any of your rights, please email support@hvmd.io.


You have the right to make a complaint at any time to the Information Commissioner's Office, the UK supervisory authority for data protection issues.